By accessing and using www.zavianz.com, you agree to the following terms and conditions. If you do not agree, please do not use our website.

👤 Customer Account

• By placing an order on ZAVIANZ, a customer account will automatically be created using the information provided during checkout
• This account enables you to securely access your order history, saved addresses, wallet, support services, and other account features for future purchases

🤝 User Responsibility

• You agree to provide accurate and complete information while placing orders
• You are responsible for ensuring correct shipping details

📦 Order Confirmation

• Orders are processed only after successful verification via OTP or confirmation
• ZAVIANZ reserves the right to cancel any unverified, suspicious, or high-risk orders

💵 Cash On Delivery (COD)

• COD orders may require verification via OTP, call, or confirmation
• Unverified orders may be automatically canceled

💳 Advance / Token Amount

• In certain cases, a small confirmation amount may be collected
• This amount is adjusted in the final order value
• Refund eligibility of any advance or token amount shall be governed by the applicable Return & Refund Policy

💰 Pricing & Availability

• All prices are subject to change without prior notice
• Product availability may vary and is not guaranteed until order confirmation
• In case of pricing or listing errors, ZAVIANZ reserves the right to cancel or refuse orders

❌ Order Cancellation

• Orders can only be canceled before dispatch
• Once dispatched, cancellation requests may not be accepted

🚫 Misuse & Fraud Prevention

ZAVIANZ reserves the right to restrict or block users involved in:

• Fake or repeated order placements
• Refusal of confirmed COD orders
• Repeated delivery refusal or customer-caused Return to Origin (RTO) orders
• Abuse of return/refund policy

🛡 Limitation of Liability

ZAVIANZ shall not be liable for:

• Any indirect or consequential losses
• Delays caused by third-party logistics or service providers
• Product misuse or improper handling by the customer

🧾 Intellectual Property

• All content on this website (text, images, branding) is the property of ZAVIANZ
• Unauthorized use, reproduction, or distribution is prohibited

🔐 Privacy

• Your use of this website is also governed by our Privacy Policy
• By using our website, you consent to the collection and use of information as described therein

🔄 Modifications

• ZAVIANZ reserves the right to update or modify these terms at any time without prior notice
• Continued use of the website constitutes acceptance of updated terms

⚖️ Jurisdiction

• These terms shall be governed by the laws of India
• Any disputes shall be subject to the jurisdiction of courts in Mumbai, Maharashtra

📩 Need Help

For any questions regarding these Terms & Conditions:

• 📧 Email: support@zavianz.com
• 📱 WhatsApp: +91-998-786-1582

✅ Terms & Conditions

• Last Updated: 13 July 2026.