At ZAVIANZ, we value your privacy and are committed to protecting your personal information.

📌 Information We Collect

We may collect the following information when you use our website:

• Full Name (Customer/Recipient)
• Mobile Number (Customer/Recipient)
• Email ID (Customer)
• Delivery Address
• Order & Transaction Details

⚙️ How We Use Your Information

Your information is used for:

• Processing and fulfilling orders
• Providing OTP verification, order updates, delivery notifications, and communications via SMS, WhatsApp, and Email
• Customer support and query resolution
• Fraud prevention, risk assessment, order verification, and security monitoring
• Improving website performance and user experience
• Creating and managing your ZAVIANZ customer account to provide access to your orders, saved addresses, wallet, support services, and other account features

🔐 Data Protection

• We implement appropriate technical and security measures to protect your information from unauthorized access, misuse, or disclosure

🤝 Data Sharing

We do not sell or rent your personal information.

Your data may be shared only with:

• Trusted payment gateway providers
• Verified logistics partners
• Service providers required for order processing

We may also disclose information if required to comply with legal obligations or enforce our policies.

💳 Payment Security

• All payments are processed through secure and encrypted payment gateways
• We do not store your card or sensitive payment details on our servers